Pullman Reef Hotel Casino | City stay in Cairns | Book Now

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Pullman Reef Hotel Casino Cairns Exterior photo The photo shows a spacious and elegantly designed hotel lobby. The space is brightly lit with a combination of recessed ceiling lights and a modern chandelier hanging from a coffered wooden ceiling.

The lobby features a large, patterned carpet with

Pullman Reef Hotel Casino Cairns Exterior photo This is a top-down, high-angle studio shot of a beautifully plated, gourmet dish served on a simple, white circular plate.

The dish appears to be a delicate arrangement, likely a seafood or light appetizer, presented in a pool of bright, vibrant yel

Pullman Reef Hotel Casino Cairns Exterior photo

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Key details

About the Hotel

35-41 Wharf Street, Cairns, Australia, 4870

Close to the waterfront

Great

8.9

9.2

/10

4.3

4.4

Loved by Pullman Reef Hotel Casino guests

Really good service
Spacious rooms
Comfortable bed
Perfect location

"This room had a separate toilet and washbasin, the bathroom had twin washbasins, marble shower with seat and rain shower plus a spa bath."

Parisparadise from Australia

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"We visited Cairns as spectators for the Ironman event. The location of the hotel is perfect for viewing."

catherinemL6840DS from Australia

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"The rooms are large and spacious, very clean and well appointed with everything that you would need for a five star stay."

limeclaw from Australia

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Amenities

The hotel offers multiple amenities including a roof-top swimming pool, spa baths in every room, and a fully equipped gymnasium. Guests can enjoy live entertainment at BAR36 Live Lounge while being surrounded by a vibrant atmosphere. The hotel complex includes a boutique casino, various gaming options, and personalized Reef Rewards membership benefits.

Rooms

Pullman Reef Hotel Casino boasts 128 luxurious rooms with options that provide stunning views of Trinity Inlet, the mountains, and the city. Each room includes a spa bath, a private garden balcony, and premium amenities for enhanced comfort. The Presidential Suite features a wrap-around balcony, a dining area for up to eight guests, and a fully self-contained kitchen.

Location

Situated alongside Trinity Inlet and close to the cruise liner terminal, the hotel provides easy access to Cairns' major attractions and activities in Tropical North Queensland. Its proximity to the Cairns Convention Centre makes it a suitable choice for business travelers. Guests can explore the vibrant Cairns Esplanade, creating a perfect base for outdoor adventures.

Dining

The hotel features several award-winning dining venues, including the acclaimed Tamarind Restaurant known for its 'Australian Freestyle' cuisine. Guests can start their day at Merchant Artisan Food & Coffee or enjoy Asian street food specialties at Soy Kitchen. Flinders Bar & Grill offers casual bites and classic pub fare for those seeking a relaxed dining experience.

Entertainment

Entertainment options abound with the hotel's boutique casino featuring over 450 state-of-the-art gaming machines and an array of table games including Blackjack and Roulette. The Casino Sports Arena offers comprehensive sports coverage with multiple high-definition screens and comfortable seating. Live events at BAR36 enable guests to enjoy performances from local and national musicians.

Highlights

Location: Situated alongside Trinity Inlet, easy access to Cairns attractions

Rooms: 128 rooms with spa baths and stunning views

Dining: Multiple award-winning restaurants including Tamarind

Entertainment: 450+ gaming machines and unique live events

Must-do experiences

Savor the fresh seafood at Rusty's Markets on weekends.
Visit the Cairns Esplanade Lagoon for a refreshing swim.
Discover the Cairns Botanical Gardens for a tropical stroll.
Take a scenic day trip to the Great Barrier Reef with Quicksilver.
Explore Tjapukai Aboriginal Cultural Park for rich local heritage.

Location: Perfect

9.4/10Review score

See hotel location on map

Guest Emotional Experience

Perfect for Finding FriendsGroovy atmosphere

“I really enjoyed live music (every day except Monday), with the full band on weekends.”

Nina B from New Zealand

Shine on SocialsPicture-perfect room

“The corner room was amazing possibly 1,000 sq feet or more.”

Gordon from United States

Away at HomeHome away

“This room had a separate toilet and washbasin, the bathroom had twin washbasins, marble shower with seat and rain shower plus a spa bath.”

Parisparadise from Australia

View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Premium Deluxe King Room Water View Single Spa one drink voucher

2 persons

390 sq. feet

1 King-size bed

Water view

Shower

Coffee machine

room details

Deluxe Room 1 King Size Bed Spa Bath Pool View one drink voucher

2 persons

390 sq. feet

1 King-size bed

Pool view

Shower

Coffee machine

room details

Junior King Suite City View Double Spa one drink voucher

2 persons

585 sq. feet

1 King-size bed

City view

Shower

Coffee machine

room details

Junior Twin Suite Two Double Beds City Views one drink voucher

2 persons

585 sq. feet

2 Double beds

City view

Shower

Coffee machine

room details

Click button to see more rooms

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Billiard tables

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Sun loungers
Casino
Live entertainment
Sun terrace
Garden area
Sauna
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Pullman Reef Hotel Casino boasts an enticing selection of onsite dining options, each promising a unique culinary experience that captures the essence of local flavors. From exquisite Asian and Australian fusions to relaxed casual spots, guests can indulge in a variety of delightful dishes that cater to various dietary preferences.

Pullman Reef Hotel Casino Cairns Restaurant photo The interior of the Student Union Building

Pullman Reef Hotel Casino Cairns Restaurant photo The photo shows a well-lit buffet setup, likely in a hotel or restaurant, with a man and a woman standing at the counter. They both appear to be enjoying a meal.

The buffet table is long and white, with a black glass top. It displays a variety of fo

Tamarind

Asian, Australian

Ambiance

Romantic setting perfect for intimate dinners

Key Offerings

Exceptional handcrafted dishes like Penang duck curry and whole baby barramundi with tamarind sauce, featuring fresh local produce

Reservation

Recommended

Dinner only, open Tuesday to Saturday from 18:00 to 22:00

Merchant Cafe

Australian

Ambiance

Modern, light and spacious dining area

Key Offerings

Hearty breakfast options with vegetarian, vegan, and gluten-free meals available to set the tone for the day

Reservation

Not needed

Breakfast only; hours vary

Lihou Bar

Cocktails and drinks

Ambiance

Chic atmosphere perfect for unwinding

Key Offerings

Wide selection of unique cocktails, craft beers, and wines, ideal for a pre-dinner drink or casual gathering

Reservation

Not needed

Hours vary

Flinders Bar & Grill

Casual Australian tavern food

Ambiance

Relaxed 'come as you are' atmosphere with a bright and spacious layout

Key Offerings

Diverse menu with share platters and a lively happy hour for perfect after-work socializing

Reservation

Not needed

Hours vary

Pullman Reef Hotel Casino Location

35-41 Wharf Street, Cairns, Australia, 4870

Map view

35-41 Wharf Street, Cairns, Australia, 4870

City landmarks

Landmark

Cairns Night Markets

2200 ft

Market

Rusty's Markets

2300 ft

Museum

The Cairns Museum

2400 ft

Library

Cairns City Library

2900 ft

Aquarium

Cairns Aquarium

3600 ft

Park

Muddy's Playground

4200 ft

Gallery

Michael Seebeck Gallery

2100 ft

Landmark

Bones and Jones

2100 ft

Landmark

Michaelmas Cay

2200 ft

Public Building

Cairns Regional Council

3900 ft

Church

St Monica's Cathedral

4300 ft

Park

Munro Martin Parklands

4700 ft

Landmark

Josephine Falls

2800 ft

Nearby

Green Island

1100 ft

Gallery

Cairns Regional Gallery

1900 ft

Zoo

Cairns ZOOM and Wildlife Dome

600 ft

The Esplanade

1876 Landing Party

500 ft

52-54 The Esplanade

Cairns Cenotaph

1000 ft

Gallery

Doongal Aboriginal Art Gallery Cairns

1000 ft

Shop 4

Underart Gallery

900 ft

1 Spence St

Cairns Marlin Marina

1200 ft

Gallery

Samurai Gallery Australia

1600 ft

Gallery

KickArts Contemporary Arts

1800 ft

58 Lake St Suite 3-4

Foot and Body Massage

1100 ft

Park

Anzac Park

300 ft

Shopping Area

T Galleria by DFS

800 ft

Shopping Area

Orchid Plaza

1100 ft

Zoo

ZOO To You HQ Wildlife Discovery Centre

1700 ft

Reef Fleet Terminal

Ocean Free & Ocean Freedom

800 ft

Store

Louis Vuitton Cairns DFS

800 ft

Restaurants

Tamarind

400 ft

35/41 Wharf Street

Cafe China Seafood Restaurant

200 ft

41 Wharf St

Soy Kitchen Street Food

400 ft

35-41 Wharf Street Inside The Pullman Reef Hotel Casino

Dundee's Restaurant on the Waterfront

1600 ft

Harbour Lights 1 Marlin Pde

Piccolo Cucina

700 ft

17 Abbott St

Coco's Restaurant

600 ft

17 Abbott St Pullman Cairns International

Wharf ONE Cafe

1200 ft

Lot 5 Trinity Wharf St

C'est Bon Restaurant Francais

1600 ft

20 Lake St

Yanni's Greek Taverna

1500 ft

17 Abbott St

MADO Turkish Restaurants & Hotels cafes and Bar

1200 ft

Adjacent to the Night Market entrance

Hemingway's Brewery Cairns Wharf

1300 ft

4 Wharf St Cnr Wharf & Lake St

Bushfire Flame Grill

900 ft

Corner of Esplanade & Spence Street Pacific Hotel Cairns

Explore Cairns

Cairns ZOOM and Wildlife Dome

3 minutes' walk

An outdoor adventure park featuring zip lines and wildlife experiences, ideal for families and thrill-seekers.

Cairns Aquarium

14 minutes' walk

Home to diverse marine life, this aquarium offers interactive exhibits and conservation education for all ages.

Cairns Night Markets

9 minutes' walk

A lively market featuring local crafts, souvenirs, and street food, perfect for an evening stroll and unique finds.

Green Island

4 minutes' walk

A tropical paradise for swimming, snorkeling, and beach lounging, accessible via a short boat ride from the mainland.

Snorkeling at Green Island

4 minutes' walk

Guided snorkeling tours showcase vibrant coral reefs. Equipment rentals and day trips are easily arranged from the hotel.

Cairns Esplanade Walk

10 minutes' walk

A scenic promenade ideal for walking or cycling, featuring beautiful views, public art, and lakes perfect for relaxation.

White Water Rafting at Tully River

90-minute drive

An exhilarating adventure on the Tully River with full-day trips available. Thrill-seekers can book through local tour operators.

Tamarind

2 minutes' walk

Elegant dining with Asian-inspired cuisine, including seafood specialties. Reservations recommended for a refined experience.

Cafe China Seafood Restaurant

1 minute' walk

A casual spot for authentic Chinese and seafood dishes. Known for its vibrant flavors and friendly service.

Dundee's Restaurant on the Waterfront

6 minutes' walk

Stunning waterfront views and a menu featuring local ingredients. Ideal for casual family dining with a relaxed atmosphere.

Cairns Convention Centre

7 minutes' drive

Hosts a variety of events, including concerts and exhibitions, suitable for both business and leisure travelers.

The Reef Hotel Casino

6 minutes' walk

A vibrant gaming venue with live entertainment, restaurants, and bars, making it a lively spot for nightlife.

Getting around

City Centre

Cairns14 min · 3700 ft

Airports

Cairns (CNS)12 min · 5.0 mi

Train

Cairns Central Station11 min · 3000 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Paid Public parking is possible on site.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs AUD 39 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Dutch, Japanese, Chinese, Turkish, Korean, Tagalog / Filipino

Number of floors:

Number of rooms:

128

Former name

Sofitel Reef Casino

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests consistently praise the Pullman Reef Hotel Casino for its modern and clean appearance, as well as the spacious rooms. The location is ideal, with easy walking distance to restaurants and shops, and some rooms offer great views, including cruise ships and the evening spectacle of flying foxes.

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Review score

Based on 795 verified reviews

8.9/10

Great

91%

Recommend

Location

9.4/10

Cleanliness

9.2/10

Breakfast

6.7/10

Paid Wi-Fi

7.6/10

Pros

Friendly staff

Great view

Good location

Convenient access

Excellent service

Cons

Room maintenance

Breakfast menu

Fridge issues

Norm from United States

Couple

Superior King Room Spa Bath City View one drink voucher

3 nights in November 2025

Reviewed:January 19, 2026

9.5/10

charmed stay

great furnishingbalcony viewcomfy bedcasino music

I found the room size and furnishings really good. the balcony view added a great touch. i also appreciated the comfy bed. Although, i did order new pillows from the pillow menu to suit my preference.

the noise from music played in the casino bar was audible in my room, slightly disruptive.

Rooms

9/10

the room featured a spacious layout. it also included a spa bath. the city view from the room was certainly a plus. a complimentary drink voucher added a nice touch.

Service

10/10

The staff were friendly and efficient. This. check-in was smooth and personalized, particularly thanks to catriona. her helpful assistance really enhanced the overall quality of my stay.

Facilities

9/10

The hotel offers three diverse dinner options. the public pool was very satisfying. i noticed many options for sun loungers. Towels were readily available. proximity to the marina is definitely convenient.

Location

10/10

the hotel boasts a good location with restaurant options available nearby. it's just a short walk to the main area, convenient. quick access to the marina is also a great advantage. a supermarket is conveniently located down the road.

0 Helpful

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Russell from Australia

Business traveller

Superior King Room Spa Bath City View one drink voucher

5 nights in November 2025

Reviewed:November 23, 2025

7/10

friendly staffefficient staffgreat viewunserviced roomstrong smellworse headache

The staff was very friendly and efficient at the Convention Centre. I also really appreciated the access. The location allow for great views. The room size was also good.

I am saddened that the room wasn't serviced. I had the 'please make up' sign on the door. This happened from 11 to 18. I paid for a spa room. The room was very smelly and made my headache worse. I asked to move and they did help.

0 Helpful

Questions of the users

About Pullman Reef Hotel Casino

What is the distance from the hotel to the airport?

23 October 2023

The hotel is approximately a 15-20 minute taxi ride from the airport.

Is it possible to add an extra rollaway bed for a child in the king room?

15 September 2023

Absolutely! A complimentary rollaway bed can be added for your 6-year-old in the king room upon request.

How much does parking cost for my vehicle?

10 October 2023

Self-parking is available for $12.00 per night, while valet parking is offered for $20.00 per night.

Do the rooms come with a balcony for enjoying the view?

18 August 2023

Yes, all hotel rooms feature a private balcony.

Can guests order food and drinks to their room?

29 July 2023

Yes, room service is available for guests throughout the day.

Is there an option for breakfast that caters to dietary restrictions like coeliac?

5 November 2023

Yes, breakfast options for coeliac dietary needs are offered. Guests are encouraged to inform the staff at check-in for suitable options.

Are there interconnecting rooms available for families?

12 December 2023

Interconnecting rooms are available upon request, subject to availability.

What are the dining options available onsite?

9 June 2023

The hotel features a variety of dining options, including the award-winning Tamarind Restaurant and casual eateries like Flinders Bar & Grill and Soy Kitchen Street Food.

Can I find twin accommodation options in the hotel?

22 January 2024

Yes, there are Superior Twin Rooms available that come equipped with two king single beds.

What can guests expect from the casino entertainment offerings?

1 March 2024

The casino offers an assortment of table games, electronic gaming, and live entertainment events, creating a vibrant and exciting atmosphere.